CMR Consulting Corporation

CMR Consulting Corporation

Chantal M. Roberts

P.O. Box 4676 Olathe, KS 66063

About the Expert

I am the founding member of an insurance litigation support consulting firm with speciality in claims and the Lloyd's of London marketplace. I am experienced and accomplished in insurance claims management bad faith claims management insurance adjustment strategies collaboration with trial and defense attorneys and public speaking.

Areas of Expertise

  • Insurance - Customs and Practices
  • Insurance - Property Casualty

Expert's Videos

Chantal Roberts on CMR Consulting Logo

Expert's Profile

Ms. Roberts is recognized by colleagues as a subject matter expert in claims management best practices. She is a highly experienced executive and provides a record of expertise and accomplishments in insurance claims management, bad faith claims management, insurance adjustment strategies, third party management and collaboration, attorney collaboration, and public speaking.

She has served as the primary adjuster for client with a self-insured retention for professional liability. Ms. Roberts collaborated with attorneys regarding clients' lawsuits. She also adjusted liability claims for domestic market for restaurants with amusement areas, fun parks, gyms. Ms. Roberts, while acting as an adjuster, managed as many as 100 claims.

Ms. Roberts was a member of the senior executive team in charge of 6,000 claims per year involving commercial property and liability, commercial and personal auto liability, inland marine, motor truck cargo, heavy equipment, homeowner property, and dealer open lot losses while at Affirmative Risk Management. She interfaced with policyholders residing in every state except Alaska. This demanding role concentrated on claim management strategies, claims data evaluations, complex claims management, litigation participation, disputed claim resolution, internal reporting, quality assurance strategies, and staff hiring, training, and coaching.

Personal Achievements


  • Bachelor of Arts, Baylor University


  • Alabama (#456302); Arizona (#1326869); Arkansas (#1326869); California (#2I43853); Florida (#E094477); Georgia (#2728538); Hawaii (#385782); Idaho (#IA118455); Indiana (#767194); Kentucky (#599977); Louisiana (#434176); Maine (#ADN231887); Michigan (#11326869); Mississippi (#10125814); Nevada (#739827); New Hampshire (#2392663); New York (#IA-1182315); North Carolina (#1326869); Oklahoma (#72952); Oregon (#1326869); Pennsylvania (#421625); Puerto Rico (#100107062); Rhode Island (2257037); South Carolina (#1326869); Texas (#442405); Utah (#221559); Washington (#731131); West Virginia (#1326869) New Brunswick (#180002321); Prince Edward Island (#36782)

Special Training



  • CPCU Society, American Association of Insurance Management Consultants, and Litigation Alliance (Fellow), Defense Research Institute, National Cannabis Industry Association


  • How Can Cannabis Claims Be Covered and Adjusted? Insights, a professional publication from CPCU

More Information

Listed in the Following States

CMR Consulting Corporation is listed with ExpertPages in the following jurisdictions: All US Regions and States, Canada (all Provinces).